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Applied Behavior Analysis · Worcester County

Compassionate, evidence-based ABA care rooted in family partnership.

Abc of New England (ABC) provides comprehensive and focused ABA therapy for children and adolescents on the autism spectrum. We meet families where they are — at our Sutton clinic, at home, in the community, and online — building skills that travel beyond the therapy room.

Built on data, not opinion.

Every plan begins with a Board Certified Behavior Analyst, uses peer-reviewed methods, and is measured by data — not opinion.

Parents are part of the team.

Caregiver training and family collaboration are built into every program — not added on later.

Dignity is not optional.

Our approach is assent-based and trauma-informed. Progress matters more than compliance.

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Who We Are

Guiding Principles

Our Mission

To improve the quality of life of individuals with autism and their families through individualized, ethical, and evidence-based applied behavior analysis — delivered with warmth, cultural humility, and a deep respect for each family's lived expertise.

Our Vision

A community in which every child on the autism spectrum has access to compassionate, high-quality ABA — and in which families, clinicians, and schools work together to help each child build a meaningful, self-directed life.

What We Stand On

Dignity First The learner's voice and preferences guide every plan.
Family Partnership Caregivers are co-authors of care, not bystanders.
Evidence With Heart We pair rigorous data with genuine relationship.
Cultural Humility We adapt to each family — not the other way around.
Diversity, Equity & Inclusion

Care that reflects every family we serve.

ABC is committed to building an environment in which every child, family, and staff member is welcomed without exception — across race, ethnicity, language, immigration status, religion, gender identity, sexual orientation, neurotype, ability, and family structure. We actively recruit a diverse clinical team, train in cultural responsiveness, and continuously examine our materials and practices to remove barriers to care. If something we do gets in the way of your family feeling fully seen, please tell us — we want to hear it.

What We Do

Scope of Services

We provide applied behavior analysis (ABA) only — no other clinical services are offered or implied. Below is a transparent description of the populations, settings, and modalities we serve.

Ages Served
Early intervention through adolescence (approx. 18 mo. – 17 yrs)
Diagnoses Treated
Autism Spectrum Disorder (primary)
Co-occurring Conditions
ADHD, intellectual disability, anxiety, language delay, feeding selectivity
Settings
Clinic · Home · Community · Telehealth
Comprehensive ABA

Whole-skill, multi-domain therapy

Intensive ABA targeting communication, social skills, daily-living skills, play, school readiness, and behavior reduction across multiple domains. Typically 20–40 hours per week, delivered by behavior technicians under BCBA supervision.

20–40 hrs / wk CPT 97153 Multi-domain
Focused ABA

Targeted skill or behavior support

Time-limited ABA that addresses a defined set of goals — often challenging behavior reduction, social-communication, toileting, or school-readiness. Typically 10–25 hours per week.

10–25 hrs / wk CPT 97153 Goal-specific
Caregiver Training

Parent & family training

Structured BCBA-led coaching that equips caregivers to apply evidence-based strategies in everyday routines. Available alongside direct services or as a stand-alone offering.

CPT 97156 Weekly or biweekly In person or telehealth
Assessment & Treatment Planning

Initial & periodic assessment

Comprehensive behavior-analytic assessment, treatment planning, and reassessment by a Board Certified Behavior Analyst (BCBA), including coordination with pediatricians, schools, and other providers.

CPT 97151 / 97155 H0031 planning BCBA-led
What ABA at ABC is
  • An evidence-based behavioral health service
  • Individualized to the learner's needs and the family's goals
  • Delivered by RBTs supervised by Board Certified Behavior Analysts
  • Focused on building meaningful, generalizable skills
  • Coordinated with your child's other providers when you wish
What ABC does not provide
  • Speech, occupational, or physical therapy
  • Mental-health counseling, psychotherapy, or psychiatry
  • Medical, dietary, or pharmaceutical advice
  • Diagnostic evaluation for autism (we accept existing diagnoses)
  • Educational tutoring or special-education advocacy
WHO WE PARTNER WITH

Accepted Insurance Providers

We accept most major Massachusetts insurance plans, including:

Blue Cross Blue Shield
Harvard Pilgrim
Neighbourhood
Health Net Plan
Aetna
Fallon Health
Tufts
Mass Health
Beacon
For Current & Prospective Families

Patient Rights and Responsibilities Std. 7.01

Every family who works with ABC — current or prospective — has the following rights and shares the following responsibilities. A printable version is provided at intake and is available on request at any time.

You have the right to…

  1. 01 Respectful, dignified care regardless of race, ethnicity, national origin, language, religion, gender identity, sexual orientation, ability, or family structure.
  2. 02 Clear information about your child's assessment, diagnosis (where applicable), treatment plan, expected outcomes, and progress — communicated in plain language and your preferred language whenever possible.
  3. 03 Informed consent before any assessment, treatment plan, or change in services begins.
  4. 04 Participation in goal-setting, treatment planning, and ongoing decisions about your child's care.
  5. 05 Privacy and confidentiality consistent with HIPAA and our Notice of Privacy Practices.
  6. 06 Access to your child's records and the ability to request corrections.

You're asked to…

  1. 01 Share complete information about your child's medical, behavioral, and developmental history so we can plan effectively.
  2. 02 Communicate openly with your child's clinical team — ask questions, raise concerns, tell us what isn't working.
  3. 03 Attend caregiver-training and team meetings when scheduled, or let us know when you cannot.
  4. 04 Provide reasonable notice when canceling sessions so coverage can be reassigned.
  5. 05 Maintain a safe environment for sessions delivered in your home.
  6. 06 Treat staff with respect, just as we will treat you and your family.
Policies & Notices

The Fine Print, in Plain Language

Notice of Privacy Practices Std. 4.02

Our Notice of Privacy Practices describes how we may use and disclose your protected health information, and how you can access and control that information under HIPAA. A printed copy is provided at intake.

Read or request a copy
Non-Discrimination Policy Std. 2.01 / 7.01

ABC does not discriminate in employment or in service delivery on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, age, disability, veteran status, marital status, or any other protected category.

Read full policy
Marketing & Advertising Standards Std. 1.10 / 1.11

We portray our services and our clinicians' credentials accurately. We do not solicit testimonials from current patients or families, and we do not use protected health information in advertising under any circumstances.

Read marketing policy
Employment Opportunities

ABC is hiring BCBAs, RBTs, and behavior technicians. Our application includes the standard EEO and at-will-employment disclaimers and is reviewed without regard to protected status.

View open roles
Grievance & Feedback Process

Concerns can be raised in person, by phone, or in writing to the Clinical Director. We acknowledge grievances within two business days and respond in writing within fourteen days.

Submit feedback
BACB Ethics Code Adherence

All clinical staff at ABC adhere to the Behavior Analyst Certification Board (BACB) Ethics Code for Behavior Analysts. Concerns regarding clinician conduct may be reported internally or directly to the BACB.

Visit BACB.com
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